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Good value

Reviewed: Thu, Sep 26, 2019
About Routes: 8.0 /10
My only criticism was that the Vancouver was way understaffed!! Fortunately I ran to be first in line at when the shuttle dropped off, but there was only one person at the desk. Longer line to pick up was noted when I dropped off. Vancouver location quite odd--an old chinese restaurant with booths still n place.
About QEEQ: 9.0 /10
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Vancouver Airport

Athena Zechariah

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Reviewed: Sat, May 25, 2024
About Routes: 10.0 /10
It took a long time to pick up the car, but the return process was very quick.
About QEEQ: 10.0 /10

S.Robertson

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Oct 9, 2019
“I would never rent with them again.”
About Routes: 5.0 /10
Horrible wait for shuttle at airport (40 min) Over 1 hr to get the vehicle. Vehicle wasn’t cleaned because it would have been another 30-60 to wait for the car to be cleaned. Staff were not friendly and not enough of them clearly.

Manar Sarsam

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Full Size | Nissan Pathfinder or similar
Reviewed: Wed, Sep 4, 2019
“Routes was very professional when we dropped off the car . The staff JAY was very efficient in his”
About Routes: 8.7 /10
I sent an email 24 hours before receiving the car to adjust the price because it has been dropped . However no action has been taken ☹️ Recommendation: Routes should enhance its response procedure
About QEEQ: 8.0 /10
No unfortunately it didn’t work

S.Smith

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Medium SUV | Nissan Rogue or similar
Reviewed: Tue, Jun 4, 2019
“Quick and easy”
About Routes: 10.0 /10
Great value - really nice staff - car was in great condition.
About QEEQ: 10.0 /10
Easy booking platform - good job!

B.Bone

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Economy | Kia Rio or similar
Reviewed: Sat, Sep 8, 2018
“First Time...not the last!”
About Routes: 9.6 /10
Like: Location and shuttle are perfect....no need to rent at airport. This was almost the same experience...without the fancy counter.
Dislike: The airport arrival pickup was not clearly written. I thought I had to walk through the airport rental garage to find shuttle pick up area, when in fact, it was right outside the airport door. I had to call twice to ensireninwas in correct spot. The longest part of the pick-up, was waiting while the agent answered same phone calls over and over. I wasn't the only one confused by the description. Just wait at the shuttle stand, they come frequently!!!

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