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Live chat Email us Service Code: 5084468121
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Reviewed: Thu, Jul 18, 2019
About Routes: 8.7 /10
The rental process on Routes is different from all other companies I used until today. They ask for the Insurance contract and don't have one to offer. The line on the pickup and return was big and all because of this strange requirements that delays the process and irritate costumers. I could get the car with my Brazilian license, but my friend couldn't with his license from El Salvador... We didn't understand the policy for rental, it just doesn't make any sense.
About QEEQ: 8.0 /10
Medium SUV | Nissan Rogue or similar

Relevant Reviews on Routes Vancouver Airport

Hogan Vogt

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Reviewed: Mon, Oct 1, 2018
About Routes: 6.0 /10
We followed the instructions from the rental service to wait at the parking lot, but the actual pick-up location was different. After phone communication, we found that the Routes employee spoke good Chinese. However, it took multiple inquiries to finally find the pick-up location near the Routes company's container.

J.Wilson

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Economy | Kia Rio or similar
Reviewed: Fri, Sep 27, 2019
“I would definitely use the service again!”
About Routes: 9.7 /10
It was pretty good!
About QEEQ: 10.0 /10
Went smoothly.

D.Lake

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Economy | Kia Rio or similar
Reviewed: Fri, Sep 20, 2019
About Routes: 7.3 /10
We waited a long time to get the car, the staff at the counter and on the phone were not very friendly. The car was not very clean, they hosed down the outside while we were waiting, the inside was dusty and dirty. The prices were really good.
About QEEQ: 10.0 /10
It was really easy to book online.

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Medium SUV | Nissan Rogue or similar
Reviewed: Mon, Jul 29, 2019
About Routes: 8.3 /10
Waited 80 minutes to pick up car. They could prepare the daily pickups scheduled so they don't have to start contracts from scratch to speed things up. Will likely not use Routes Vancouver Airport again due to the long wait.
About QEEQ: 10.0 /10

L.Humchitt

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Intermediate | Honda Civic or similar
Reviewed: Thu, Jul 18, 2019
About Routes: 7.7 /10
They really need to organize their offic, they were going back and forth into the back office. The agent took a phone call while checking me in, they need one person answering calls. When I checked out, the woman seemed to helping multiple customers at one time. After we return the car, most of us are going to the airport for our flight home. They really need to organize and delegate duties.
About QEEQ: 8.0 /10

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