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Search for Routes Car Rentals in Vancouver

PAINFUL EXPERIENCE, RUDE STAFF, RIDICULUS WAITING TIME!!!

Reviewed: Tue, Aug 27, 2019
About Routes: 2.0 /10
Horrible company! Terrible service, staff rude and very unhelpful - creating problems for customers, ridiculous restrictions on cars. Waiting time was painfully long. I understand busy companies but waiting 2 hours in a queue is NOT ACCEPTABLE!!!!! I'm honestly surprised this company still exists..? Puzzled about that! I highly advise DO NOT USE THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Kia Rio image
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Economy | Kia Rio or similar

Relevant Reviews on Routes Vancouver Airport

Ruby Ulysses

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Tue, Dec 31, 2019
About Routes: 6.0 /10

P.Esquivel

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Medium SUV | Jeep Wrangler or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Fri, Mar 5, 2021
“Seamless!!”
About Routes: 8.0 /10
Normally great, but unfortunately their shuttle driver was not available when I dropped off the vehicle, so I had to take a taxi to the airport
About QEEQ: 10.0 /10
Great app! Can not say enough positive things about my experience. I definitely have been recommending you to friends and family!
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Medium SUV | Nissan Rogue or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Wed, Sep 25, 2019
“It was an average experience.”
About Routes: 6.7 /10
They gave us an upgrade that we didn’t ask for. At first we thought it was good but then later realized the car was too big and also used more gas. Also we forgot an item at the rental and they were not very helpful at helping us find it at the location and responding promptly about it. We still haven’t found it. Also it a bit inconvenient to take the shuttle out and in of the airport to get the car and drop the car. Also the parking at routes was small so we had to be extra careful going in and out. It was too tight.
About QEEQ: 8.0 /10
It was easy to find the car however it would be nice if it made it clear that the rental company was outside airport while booking.

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Intermediate | Nissan Sentra or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Thu, Sep 12, 2019
“Pretty darn good.”
About Routes: 9.0 /10
The moaning and groaning from all the customers at pick up is a little contagious. Most people I spoke said "never again"...but I got really nice car, the rate was very good, and they even bumped the mileage allowance for me. So will use them again.
About QEEQ: 8.0 /10

R.Aba

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Large SUV | Dodge Durango or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Thu, Jul 25, 2019
About Routes: 8.0 /10
Location was just a bit hidden but overall it was good. still waiting for the 500 cad deposit to clear.
About QEEQ: 10.0 /10

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