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Search for Routes Car Rentals in Vancouver

PAINFUL EXPERIENCE, RUDE STAFF, RIDICULUS WAITING TIME!!!

Reviewed: Tue, Aug 27, 2019
About Routes: 2.0 /10
Horrible company! Terrible service, staff rude and very unhelpful - creating problems for customers, ridiculous restrictions on cars. Waiting time was painfully long. I understand busy companies but waiting 2 hours in a queue is NOT ACCEPTABLE!!!!! I'm honestly surprised this company still exists..? Puzzled about that! I highly advise DO NOT USE THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Kia Rio image
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Economy | Kia Rio or similar

Relevant Reviews on Routes Vancouver Airport

Ingemar Katrine

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Thu, Oct 24, 2019
About Routes: 6.0 /10
Overall, it's okay, but they seem understaffed. The paperwork takes a long time, and there is a wait for the car. I was in a hurry and had to take a dirty car as they didn't have time to wash it.

Sigrid Luke

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Tue, Oct 9, 2018
About Routes: 2.0 /10
No airport pick-up, wait time is too long

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Full Size Van | Dodge Grand Caravan or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Tue, Nov 7, 2023
About Routes: 10.0 /10
good a bit understaff but nice
About QEEQ: 10.0 /10
good

m.iqbal

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Medium SUV | Nissan Rogue or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sun, Dec 1, 2019
About Routes: 6.3 /10
Customer service was just okay Pick up service from airport was very poor
About QEEQ: 9.0 /10

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Large SUV | Dodge Durango or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Fri, Apr 19, 2019
“Smooth process”
About Routes: 9.3 /10
I got an excellent deal through and was very pleased with their service AAA+
About QEEQ: 10.0 /10
Good, easy to use service, highly recommend

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