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+81 3-4578-4029
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Live chat Email us Service Code: 2574025314
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Search for Routes Car Rentals in Vancouver

PAINFUL EXPERIENCE, RUDE STAFF, RIDICULUS WAITING TIME!!!

Reviewed: Tue, Aug 27, 2019
About Routes: 2.0 /10
Horrible company! Terrible service, staff rude and very unhelpful - creating problems for customers, ridiculous restrictions on cars. Waiting time was painfully long. I understand busy companies but waiting 2 hours in a queue is NOT ACCEPTABLE!!!!! I'm honestly surprised this company still exists..? Puzzled about that! I highly advise DO NOT USE THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Kia Rio image
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Economy | Kia Rio or similar

Relevant Reviews on Routes Vancouver Airport

Gabrielle Tuttle

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sun, Aug 16, 2020
About Routes: 4.0 /10

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Medium SUV | Jeep Wrangler or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Fri, Sep 20, 2019
“You get what you pay for”
About Routes: 7.3 /10
It was not clear that I required a credit card to pick up and that the card I had used to pay for the booking was not suitable for security deposit. This resulted in having to come back hours later once my brother had finished work to pick up the car and we ended up getting to our location after midnight. When picking up the car I overheard 3 other groups of customers in the same position that I was in. Once we picked up the car the lady at the desk said she would 'upgrade' the car but this did not seem to be the case, I dont think the car I had ordered was available and I overheard her upgrading everyones car in the line. This was not a good experience but the price was good.
About QEEQ: 8.0 /10

S.Pattarakijkusol

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Full Size | Nissan Altima or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Fri, Sep 6, 2019
About Routes: 8.0 /10
full size car at this location is intermediate size compare with other suppliers.
About QEEQ: 8.0 /10

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Economy | Kia Rio or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Wed, Jul 10, 2019
“Great value”
About Routes: 9.3 /10
Took atleast 30 mins to get set up at the counter but it was a slow but generally smooth process. Lady behind the counter was nice
About QEEQ: 10.0 /10
Price was great !

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Intermediate | Toyota Corolla or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Fri, Jun 28, 2019
“First time user of this website for my rental car booking. Was a bit apprehensive but things went we”
About Routes: 8.3 /10
Busy location
About QEEQ: 10.0 /10

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