From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6837115222
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PAINFUL EXPERIENCE, RUDE STAFF, RIDICULUS WAITING TIME!!!

Reviewed: Tue, Aug 27, 2019
About Routes: 2.0 /10
Horrible company! Terrible service, staff rude and very unhelpful - creating problems for customers, ridiculous restrictions on cars. Waiting time was painfully long. I understand busy companies but waiting 2 hours in a queue is NOT ACCEPTABLE!!!!! I'm honestly surprised this company still exists..? Puzzled about that! I highly advise DO NOT USE THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Economy | Kia Rio or similar

Relevant Reviews on Routes Vancouver Airport

Hilary Addison

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Reviewed: Sun, Dec 1, 2019
About Routes: 8.0 /10
The rental company's service was quite good. Upon arrival at the airport, I called them and they directed me to the pick-up location. There was no hard sell when picking up the car, and the process was quick. The car itself was satisfactory overall. However, the company didn't thoroughly clean or inspect the car before handing it over. There was trash left by previous users, and the windshield washer fluid was low after a single use, so I had to buy a bottle to refill it.

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Intermediate | Nissan Sentra or similar
Reviewed: Thu, Sep 12, 2019
“Pretty darn good.”
About Routes: 9.0 /10
The moaning and groaning from all the customers at pick up is a little contagious. Most people I spoke said "never again"...but I got really nice car, the rate was very good, and they even bumped the mileage allowance for me. So will use them again.
About QEEQ: 8.0 /10

Narat C.

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Medium SUV | Jeep Wrangler or similar
Reviewed: Wed, Aug 28, 2019
“Good deal but poor cleanliness.”
About Routes: 7.0 /10
The car was not totally clean outside and inside was very dirty.
About QEEQ: 8.0 /10
The booking is smooth.

R.Hutson

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Medium SUV | Nissan Rogue or similar
Reviewed: Tue, Jul 23, 2019
About Routes: 10.0 /10
Routes was easy to deal with. People were helpful and friendly and I would definitely rent from them next year when I am back. I love the car I had and it exceeded my expectations.
About QEEQ: 9.0 /10
came back to me with a discounted price which I was so so happy with.

Jim

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Sun, Jul 21, 2019
About Routes: 8.0 /10
Shuttle was too small to accommodate all customers so we were left on the curb with a baby. That said, the staff were friendly and accommodating. Price was very good.
About QEEQ: 10.0 /10
Fantastic service, 2nd time used and both outstanding experiences, with exceptional value rental cars.

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