Horrible

We waited over 40 minutes at the airport for the driver to pick us up. When he finally arrived, he first drove to Richmond to handle some personal matters, which resulted in over an hour to get to the rental location. Extremely dissatisfied with the poor service and lack of integrity in communication.

Attitude was average, long waiting time

We waited a long time to get the car, the staff at the counter and on the phone were not very friendly. The car was not very clean, they hosed down the outside while we were waiting, the inside was dusty and dirty. The prices were really good.

It was really easy to book online.

The only thing that could have been better was the instructions to find the shuttle to take to the rental center

Car was nice, they only started to clean it when we arrived so had to wait.