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Live chat Email us Service Code: 6957304314
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It was an average experience.

Reviewed: Wed, Sep 25, 2019
About Routes: 6.7 /10
They gave us an upgrade that we didn’t ask for. At first we thought it was good but then later realized the car was too big and also used more gas. Also we forgot an item at the rental and they were not very helpful at helping us find it at the location and responding promptly about it. We still haven’t found it. Also it a bit inconvenient to take the shuttle out and in of the airport to get the car and drop the car. Also the parking at routes was small so we had to be extra careful going in and out. It was too tight.
About QEEQ: 8.0 /10
It was easy to find the car however it would be nice if it made it clear that the rental company was outside airport while booking.
Medium SUV | Nissan Rogue or similar

Relevant Reviews on Routes Vancouver Airport

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Intermediate | Nissan Sentra or similar
Reviewed: Mon, Apr 12, 2021
About Routes: 10.0 /10
Good fast flexible
About QEEQ: 10.0 /10
good

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Full Size | Nissan Pathfinder or similar
Reviewed: Thu, Nov 7, 2019
“Much Cheaper but our experience was really good.”
About Routes: 9.0 /10
Reviews read were sometimes terrible but the price difference was huge. So we paid for the extra insurance and took a chance and everything was really very good. Apparently Routes rules are really strict so perhaps be careful about the T&C's. We would definitely use again if the prices stay low. They don't actually have any Nissan Pathfinders but the big Dodge was fine.
About QEEQ: 8.0 /10

Sara

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Medium SUV | Jeep Wrangler or similar
Reviewed: Fri, Aug 30, 2019
About Routes: 8.3 /10
Lady attended me was so understanding and I think she provided good service. I forgot her name but I hope next time she attends me as well.
About QEEQ: 8.0 /10

B.Ly

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Large SUV | Dodge Durango or similar
Reviewed: Fri, Aug 23, 2019
“long waiting time for car pick up”
About Routes: 8.3 /10
long waiting time for car pick up. Customer service was good though.
About QEEQ: 8.0 /10

A.Maharajj

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Medium SUV | Nissan Rogue or similar
Reviewed: Mon, Jul 29, 2019
“Your value for money is amazing. Your pick up and drop is atrocious. Beyond and. Get proper vans”
About Routes: 6.7 /10
Your counter service was slow and inefficient. If you don't fix this people will be one and done. Your area is not clean or tidy especially where the cars arw located. Doesn't seem professional

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