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Live chat Email us Service Code: 4546985267
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It was an average experience.

Reviewed: Wed, Sep 25, 2019
About Routes: 6.7 /10
They gave us an upgrade that we didn’t ask for. At first we thought it was good but then later realized the car was too big and also used more gas. Also we forgot an item at the rental and they were not very helpful at helping us find it at the location and responding promptly about it. We still haven’t found it. Also it a bit inconvenient to take the shuttle out and in of the airport to get the car and drop the car. Also the parking at routes was small so we had to be extra careful going in and out. It was too tight.
About QEEQ: 8.0 /10
It was easy to find the car however it would be nice if it made it clear that the rental company was outside airport while booking.
Medium SUV | Nissan Rogue or similar

Relevant Reviews on Routes Vancouver Airport

Barry Bobby

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Reviewed: Sun, Oct 14, 2018
About Routes: 6.0 /10

S.Robertson

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Oct 9, 2019
“I would never rent with them again.”
About Routes: 5.0 /10
Horrible wait for shuttle at airport (40 min) Over 1 hr to get the vehicle. Vehicle wasn’t cleaned because it would have been another 30-60 to wait for the car to be cleaned. Staff were not friendly and not enough of them clearly.

K.Gravatt

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Medium SUV | Nissan Rogue or similar
Reviewed: Fri, Aug 9, 2019
“Horrible”
About Routes: 3.0 /10
Clean up your office inside and out. Clean your cars and put gas in them. Extend your hours for pick up and drop off to airport

A.Maharajj

View more >
Medium SUV | Nissan Rogue or similar
Reviewed: Mon, Jul 29, 2019
“Your value for money is amazing. Your pick up and drop is atrocious. Beyond and. Get proper vans”
About Routes: 6.7 /10
Your counter service was slow and inefficient. If you don't fix this people will be one and done. Your area is not clean or tidy especially where the cars arw located. Doesn't seem professional

E.Chan

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Jul 17, 2019
“Simple. All as expected. Will return for future rentals.”
About Routes: 8.3 /10
Good.
About QEEQ: 10.0 /10
Easy to book.

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