The service was excellent. There were no attempts to sell any additional charge items. If you said you didn't need them, they wouldn't push further. However, at the time of return, there were charges we couldn't understand and we're still in contact with customer service to resolve this. Hopefully, it gets sorted out smoothly.

Returned the car at night using self-service. Left the keys in the mailbox at the store entrance, and the return was confirmed early the next morning with the credit card preauthorization canceled. A fantastic experience!

was good. didn't realise there was an extra charge for emergency breakdown and another charge for fuel fee even if you return it full. Don't like the hidden costs but otherwise all was good.

Pre check in so not having to spend 15.20 mins at airport reconfirming all my info which you already had on the booking. Poor information on return process... Office closed so had to go to terminal and then told to return to car park and put keys in drop box. No clear instructions and time wasted on my side