Smooth, easy, pleasant, stress free

Excellent overall service. The entire process was completed within 10 minutes without any upselling or poor service. Everything went smoothly.

The car had gps and black box was not informed of this so was a little disappointed that I could only move at 70 miles an hour on the motorway overtaking lorries was a nightmare and middle lane hoggers

Service was quick and efficient.

We waited an hour and a half to get the car it was chaos . The time some people where at the desk was purely down to Europacar trying to sell them extras. One family where at a desk for 35 min and other individuals took 15 to 20 min each crazy when I got to the desk I got my cat in 5 min so the management of the customers at the desk was the issue. It ruined my plans for the day as we where so delayed. .

Like: Help at drop off section by the staff. They expressed we could drop off the car and leave the keys and parking tag in the morning and need to drop the car at night.