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Search for Routes Car Rentals in Vancouver

Worst experience ever

Reviewed: Wed, Sep 11, 2019
About Routes: 5.3 /10
The pick up took 2 hours and 10 phone calls. No one gave me a solution and left me waiting outside from 9pm to 11pm after landing . The office people kept apologizing but didn’t solve my issue. Then, the driver said “I never saw you “ and once we were at the counter no compensation was offered even after I asked to add the 2nd driver for free due to all the trouble cause.
Kia Rio image
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Economy | Kia Rio or similar

Relevant Reviews on Routes Vancouver Airport

Anna Jim

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sun, Aug 25, 2019
About Routes: 2.0 /10
About QEEQ: 8.0 /10

D.Lane

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Intermediate | Toyota Corolla or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Wed, Oct 2, 2019
About Routes: 6.7 /10
The location has easy access to YVR behind Costco a very busy area all day, the checking in was busy, but the property is too small for all the cars being rented, so it was difficult to exit the parking area and it took 20 minutes to move the cars around before you could leave. The best deal was the weekly price so thanks, I will be back.

E.Sycamore

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Full Size Van | Dodge Grand Caravan or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sat, Jul 20, 2019
“Easy as the title says.”
About Routes: 8.7 /10
Routes were experiencing some difficulties with their wifi system when I was scheduled to pick up. They were still friendly and professional. I needed to extend my rental by an extra day...it would have been nice to maybe have had a discount for the inconvenience at the pick up (1 hour wait to get the system sorted).
About QEEQ: 8.0 /10
No problems. Everything was easy..just like the name says.

M.H.

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Full Size Van | Dodge Grand Caravan or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Thu, Jul 18, 2019
“Great van, Routes car rental should be avoided for more name brand.”
About Routes: 7.0 /10
Very weird business, very short staffed and poorly organized. A lot of people on both visits were basically panicking by how bad it was.
About QEEQ: 10.0 /10
Seemed easy and smooth!

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Special SUV | Jeep Wrangler or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Wed, Mar 27, 2019
“Great car, pick up took a while.”
About Routes: 7.7 /10
Car was nice, they only started to clean it when we arrived so had to wait.
About QEEQ: 9.0 /10

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