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Search for Routes Car Rentals in Vancouver

Pick-up and Drop off Need to Improve

Reviewed: Wed, Sep 18, 2019
About Routes: 6.3 /10
The vendor appear disorganized, it took a long time to pick up even only 2 customers at the moment. Nearly one hour to pick up the car and 30 mins to drop off. Unique experience not found anywhere before. Inexpensive is a leverage, however, you need to expect what you are paying for with a little bit more disappointment especially you are in rush or too tire to deal with the slow service.
About QEEQ: 10.0 /10
The app is easy to use. Will continue.
Toyota Yaris image
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Economy | Toyota Yaris or similar

Relevant Reviews on Routes Vancouver Airport

Athena Zechariah

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sat, May 25, 2024
About Routes: 10.0 /10
It took a long time to pick up the car, but the return process was very quick.
About QEEQ: 10.0 /10

m.iqbal

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Medium SUV | Nissan Rogue or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sun, Dec 1, 2019
About Routes: 6.3 /10
Customer service was just okay Pick up service from airport was very poor
About QEEQ: 9.0 /10

Narat C.

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Medium SUV | Jeep Wrangler or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Wed, Aug 28, 2019
“Good deal but poor cleanliness.”
About Routes: 7.0 /10
The car was not totally clean outside and inside was very dirty.
About QEEQ: 8.0 /10
The booking is smooth.

S.RAINA

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Medium SUV | Jeep Cherokee or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Wed, Aug 28, 2019
“PATHETIC, RIDICULOUS, LONG WAIT for PICKUP, LONG WAIT for DROP-OFF, MISMANAGED rental agency”
About Routes: 3.0 /10
The car was pathetic and very old!! The ROUTES rental agency was over-booked and over-crowded and completely mis-managed. No person knows what he/she has to do and every person does every thing. People keep waiting and shouting but nothing happens. Very less staff to manage so many cars. If you are BC resident you have to deposit $1000 and God knows when they return it back and the credit card is on hold due to this, seriously ridiculous, unprofessional and unethical!!!
About QEEQ: 8.0 /10

P. Madaloni

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Intermediate | Toyota Corolla or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Mon, Jul 29, 2019
“Below expectations.”
About Routes: 6.3 /10
Wasn't a Corrola but a equivalent KIA. That was frustrating. It is 5 days now and they didn't reimburse the security deposit yet. Security deposit is also very high (500 CAD).
About QEEQ: 10.0 /10
Good.

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