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Live chat Email us Service Code: 5988183085
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The booking process was smooth, but the service and product from Budget has been terrible.

Reviewed: Sun, Aug 11, 2019
About Budget: 5.0 /10
I have been charged for a GPS I returned on the pick-up day despite it being returned and supposedly refunded as the car already had one. The customer service for the pick up and drop off was abysmal at best. EasyRentCars App was great, but Budget were unable to deliver. I would not use again, and I’m still having difficulties getting my refund for the GPS. The car was dirty on collection, it was a lesser model, and only had half a tank of petrol (not a full tank).
About QEEQ: 10.0 /10
N/A
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Standard | Volkswagen Jetta or similar

Relevant Reviews on Budget in United States

Regan Child

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Reviewed: Sun, Sep 21, 2025
About Budget: 10.0 /10
The staff are experienced and efficient.
About QEEQ: 10.0 /10

Rock Mac-

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Reviewed: Sun, Aug 17, 2025
About Budget: 10.0 /10
I booked a Toyota Camry but was given a Hyundai instead. However, the car was very new and drove quite well. Returning the car was extremely convenient—just leave the keys inside the car, and that's it!
About QEEQ: 10.0 /10

Sean Jonson

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Reviewed: Fri, Oct 25, 2019
About Budget: 6.0 /10

Vita Hugh

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Reviewed: Mon, Nov 3, 2014
About Budget: 8.0 /10
Great. Returning the car was easy.
About QEEQ: 10.0 /10

R.Medalla

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Economy | Kia Rio or similar
Reviewed: Thu, Jun 3, 2021
About Budget: 9.0 /10
Pick up location made me wait for over an hour for car availability then gave me an upgrade since no car was available for the class I booked. It was ok as the pick up location had a bunch of stores around, so just came back after an hour. Needed to change my return location, 15 minute wait on phone but was able to change no problem.
About QEEQ: 10.0 /10
Was easy to book on QEEQ

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