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Live chat Email us Service Code: 4556644359
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The booking process was smooth, but the service and product from Budget has been terrible.

Reviewed: Sun, Aug 11, 2019
About Budget: 5.0 /10
I have been charged for a GPS I returned on the pick-up day despite it being returned and supposedly refunded as the car already had one. The customer service for the pick up and drop off was abysmal at best. EasyRentCars App was great, but Budget were unable to deliver. I would not use again, and I’m still having difficulties getting my refund for the GPS. The car was dirty on collection, it was a lesser model, and only had half a tank of petrol (not a full tank).
About QEEQ: 10.0 /10
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Standard | Volkswagen Jetta or similar

Relevant Reviews on Budget in United States

Humphrey Marlowe

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Reviewed: Sat, Sep 27, 2025
About Budget: 8.0 /10
The queue was relatively normal. They recommended insurance and return fuel service, but I declined all of them. A $250 deposit was deducted. I booked an Edge but received an Escape instead, which is a lower class model. In the evaluation, there's no option for the Escape, so I could only choose Edge. Well, it is what it is.
About QEEQ: 8.0 /10

Arnon Yaniv

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Medium SUV | Ford Edge or similar
Reviewed: Sun, Oct 20, 2024
“Absolutely recommended!”
About Budget: 9.0 /10
The pick up was quick and easy and also the drop off. Nice staff. Budget tried to offer me their full coverage for extra money although i had the AXA full coverage, they shouldn't.
About QEEQ: 10.0 /10
Fair price , easy process, good control due to good app. absolutely recommended!

Marcus Grantham

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Reviewed: Thu, Aug 30, 2018
About Budget: 8.0 /10
Fairly satisfied, no forced insurance upselling.

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Compact | Toyota Corolla or similar
Reviewed: Sat, Oct 30, 2021
“So-so”
About Budget: 7.0 /10
The car was fine but there was surprise charge of $12.97 added to my bill and I'm still trying to find out what it was for
About QEEQ: 8.0 /10

B.Ehmaid

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Intermediate | Hyundai Elantra or similar
Reviewed: Fri, Jul 26, 2019
“Excellent experience”
About Budget: 10.0 /10
The car, staff, everything was excellent
About QEEQ: 10.0 /10
No comment, everything was excellent

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