Counter wasn't too busy, got the car I reserved, which isn't always the case. No difficulty locating my reservation.

Since QEEQ includes some insurance, one doesn't need to spend so long at the counter as they try to sell you more extras. Price was still very good.

Both picking up and returning the car were very convenient. There was no extra insurance upsell. However, from Philadelphia to New York, the toll roads do not accept cash, only electronic tolling and mail payment options. This requires the rental company to pay on behalf, and they charge a higher processing fee.

Because we arrived after 10 PM, there were very few people.

They helped us resolve the issue of not having a credit card.

when i returned the vehicle there was only one staff. that's why i had to wait more than 10 minutes to drop-off. i think there should be more staffs because so many customers including me are supposed to be racing to the airport.