80 points; Information exchange between Centauro and QEEQ wasn't smooth. Originally booked for returning the car at a different location, but on-site they suggested returning it at the same place. Later, QEEQ informed me that according to the terms and conditions, the fee for returning the car at a different location cannot be refunded. Everything else was fine.

Satisfied overall. If you buy domestic insurance, you'll need to pay a 1400 EUR deposit when picking up the car. Both pickup and drop-off are troublesome, so I had to purchase foreign insurance instead.

The Centauro Star should have more control o ver 3rd party contracts. Especially if the customer has made an error which has a simple solution by amending the contract

The car was fine, but picking it up was an absolute nightmare. I had no idea a rental car company could be this bad. When we arrived, there were maybe 15-20 people in line in front us. From the time that we arrived, to when we actually drove off the lot was literally two and a half hours. The young woman we dealt with at the counter was very nice, but the whole place was grossly understaffed, and her co-worker was strolling around like he was at the beach. Truly a dreadful experience.