good customer experience... car itself would not rent again

Very satisfied with QEEQ's service. I gave four stars to the store because I was being generous. The store's service was average—they ignored my request and thought I was causing trouble. In fact, I just wanted to downgrade and switch to a different car, but they even tried to cancel my booking.

Good

The Italians are quite enthusiastic. The lady at the car rental agency kept saying I was lucky to get a new car.

Several car rental companies in Europe are actually quite good. Their locations are easy to find, and returning the car is very convenient. The downside is that there are many renters, so you might have to wait in a long line, but this is the same everywhere.