Great service

I picked up the car at Seattle Airport. There weren't many people in line, and the staff at the counter was very friendly.

Everything is self-service, free GPS is provided but we recommend using Google for more reliability.

Like: it was one of the most easy picking up trough self check-in kiosk, entered all data, and you are done. Go to parking and select any of available car you reserved. Drop off was less than 1 minute. Car was brand new and clean. Great service, keep going like that.
Dislike: nothing found.

Like: Easy self serve check-in to bypass lines. Free upgrade to next class as the one I had booked was not available. Friendly, helpful and efficient staff
Dislike: Nothing

Like: Great selection of vehicles and good value.
Dislike: First rep tried to upsell an upgrade and goes onto insisting on a Chinese driver's license even though I had a voucher clearly stating that a US or Canadian driver's license is acceptable. He didn't make much effort to help and sent me to wait in line again at Customer Service counter, where the service rep was a lot more helpful and straighten out the issue by doing a simple check on the order comments.