Quick pickup and excellent service attitude.

It's fine.

The pick-up and drop-off process was quite convenient, but the Malibu I got had many scratches and dents, and the vehicle's condition was rather mediocre.

Very satisfied, everything went smoothly! Our car window got smashed in Salt Lake City, and the process of getting a replacement was quick and easy. A staff member asked if the details were sent to the email, and I said yes. Just dropped the keys off and we were done. Quite simple. The vehicle had unlimited mileage, so we could drive anywhere. Picking up and returning the car was super convenient, and the shuttle service was great too!

It took a long time to take car and they don’t have toll tags. Service rep is lousiest one I ever met.