I was charged for tolls via a prepaid pass. The sunpass or t epass sold at regular super markets is much cheaper and wasn’t informed of that.

After booking i was automatically signed up for “shipmentsfree.com” for i was charged without my consent

The first car I got was a Camry. After leaving the airport, I noticed the tire pressure was abnormal, so I returned to the counter to explain the situation. They immediately changed the car and even gave me a free upgrade. The service was very good.

Very satisfied

The staff were very friendly, especially the lady at the drop-off was extremely warm.

1. Even though I had already reserved a compact car, the attendant kept asking if I wanted a Mercedes or another type of car. 2. The attendant told me I needed to buy third-party liability insurance. When I asked if it was mandatory, she said it was necessary, making me mistakenly believe it was required, so I ended up purchasing it for two days at an additional cost of $15 per day.