Hire a Rav 4 for a ford which was okay but when driving the vehicle I had a issue where the car would shack I had to change the vehicle mid point of my hire
Totally shocked at the number of people in line for Budget car rental. 100's
Waited 1 hour in line and another 45 min at the counter as they did not have a van available for us.
We had 6 people so we had to wait until they found one. (which we had booked)
“Value for money at QEEQ, but rental company could do better”
About Budget:7.0/10
When upgrading you shouldn't change vehicle basics like electric / combustion engine without notifying this when the vehicle is picked up. We we're going to places without possibilities to charge and hence specifically had ordered a combustion engine (we at home drive electrically, so this would normally be our choice, if just possible)
“Car rental accepts credit cards only. Its so inconvenient for people who don’t have it. Terrible!”
About Budget:6.0/10
Budget should accept multiple modes of payment (cash, debit cards, online banking, etc.)and should not rely on credit card payment only. Because not every customer has a credit card and some has the ability to pay in CASH!!
About QEEQ:8.0/10
There is additional charges when you go to the car rental. Almost half the price.
“Scammed and charged for insurance. Did not receive the car category booked.”
About Budget:4.0/10
1. They didn't have the car I booked and gave me a lower category car
2. The person at the counter charged me $280 USD for insurance after being specifically told twice that I don't need it or want it. He said it's for a deposit and charged me.
3. The person at the pickup counter kept asking for all kinds of random documents which I've never had to give in my 10+ years of renting cars all over the world.
About QEEQ:10.0/10
The booking seems to go through as a corporate rate booking and the person at the pickup counter wanted proof of my employment!
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