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Reviewed: Sat, Aug 3, 2024
About Europcar: 6.0 /10
We rented a car for a self-drive trip in Tuscany and were pressured by the staff who kept suggesting that small cars would not work well on countryside roads. Under pressure, we opted for an expensive SUV because we were worried that if we insisted on picking a cheaper car, the staff might give us trouble during the return. In short, avoid this Europcar location. Do not go to the Europcar in Siena; they will find various excuses to make you upgrade your car model and purchase pricier insurance.

Relevant Reviews on Europcar in Italy

Hiram Chaplin

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Reviewed: Thu, Sep 19, 2024
About Europcar: 10.0 /10
The car is decent, equipped with cruise control and relatively comprehensive features.
About QEEQ: 10.0 /10

Sigrid Luke

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Reviewed: Mon, Feb 11, 2019
About Europcar: 2.0 /10
We told them we had paid in full, but the contract still showed three charges: a basic package fee, a snow chain fee, and some departure fee (all in Italian, no English provided), totaling $147. We refused to sign and communicated that all fees were paid in China, and the weather was good, so snow chains weren't needed. They tried to intimidate us by saying the police would check. To give them face, we conceded to the snow chain fee, but they still listed the other two fees, promising a refund after the car was returned. Despite calling for help from ZUZUCHE, which confirmed the same outcome, the whole process took nearly two hours. The car has now been returned, and we don’t know if we can get the other two fees, over $100, refunded. The drop-off location was unmanned except for the car receiver, who told us to contact the store.
About QEEQ: 8.0 /10

Deborah Joshua

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Reviewed: Wed, Jan 9, 2019
About Europcar: 10.0 /10
The car rental process at Milan Malpensa Airport was very smooth and quick, no need to queue.
About QEEQ: 10.0 /10

Kama Boswell

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Reviewed: Wed, Sep 6, 2017
About Europcar: 10.0 /10
Low prices, great service
About QEEQ: 10.0 /10

A.Sosa

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Economy | Volkswagen Polo or similar
Reviewed: Wed, Apr 27, 2022
“Muy buena”
About Europcar: 9.0 /10
El auto supero mis expectativas. La atención en mostrador inmejorable. No había personal para la entrega del auto.
About QEEQ: 9.0 /10
Muy buena. Respecto de la plataforma de rebaja no tengo opinión

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