Type of the car, not the same that I paid for overall six out of ten

Good, the service was very nice. There were a few more people during car pickup. The car provided was brand new, with less than 5000 km mileage, diesel engine, and very easy to drive.

Very helpful and friendly staff

Fantastic as always

We picked the car at Pisa and staff gave us Florence branch address for drop-off. However once we got there to return the car the staff said drop-off is at different spot. It was underground carpark without obvious sign of the company so it took us 5 mins to circle around until luckily we saw staff with pink t-shirt. should at least put the company logo/ name at the car park entrance. All the staff we met however was very nice and one of them also gave us shuttle service to train station. The car was in good condition and we got complimentary upgrade.

Staff very heplfull and pleasant!

Value for Money with car very high !!

Very good rental, there was a waiting line for about 30min, lady at counter tried to sell additional insurence, but thats nothing new. Overall very good experience. We got a Lancia Ypsilon, as did all the people in the line. But it was a nice car, new and very drivable, even to the etna.

Very good platform, helpful for rentals, great deals