Outstanding Rental Experience with QEEQ!

Small operation in YYC. Pick up and drop off at the front of the store. Need to call for pickup which takes 15-25 minutes. Rental place is about 5-10 minutes from airport. Easy processing, pickup and drop off.

Terrible service. Spent over 1.5 hours to pick up the car. Car was reserved for 9am and paid for, I went there at noon and still the car was not available. I had to drive with them to the pick up lot 15 minutes away to collect the car. On reaching there, the first car had a flat tire and they gave us another car. They also charged for extra KM when the booking page said 3500KM included. It was a terrible experience.

Got a free upgrade which was great. The girl at the counter was a little severe, but was efficient and thorough with her job. I felt the $1500 damage waiver was excessively high, and would have appreciated prior warning of that.

Very easy to use platform with great prices. I set up the price match feature but nothing adjusted so no comments there.

The car and staff were great. Polite, professional and informative. Job well done.

The car was excellent, however, the inside of the windscreen was dirty. This made driving I'm bright sunlight very difficult Also, the windscreen washer fluid did not contain de-icer/detergent and so immediately froze when sprayed onto the windscreen.