Outstanding Rental Experience with QEEQ!

Positive •Stuff are amazing friendly • Shuttle bus was waiting for us at the airport so no waiting time for us • The rate is definitely the lowest Negative • Jeep was old and had 65.000km on it already • our rental car Jeep didn’t have spare tire on the back which was disappointing. It looked uncool • we saw one Jeep that had a huge crack line from bottom to the top on the windshield (someone else was driving) • shuttle bus was missing door parts so he had to open from inside • car had many scratches and dent. I could tell their cars are low maintenance If you don’t mind tiny flaws and want to save money, it is a good place If you want perfect nice flawless car, go others. You get what you pay for!!

It is only Routes company didnt accept Ontario G2 license，other companies do accept it. It is unconvenient for that.

The lady that handled my pickup and return was very efficient, polite and friendly. I was very happy with my experience at Routes and would highly recommend them.

shuttle bus took way too long to arrive. I called Routes immediately upon arrival and was told the shuttle would pick me up in about 10 mins. After 20 minutes, I called again and was told it would be another 10 minutes. Finally, I was picked up after 30 minutes. It was -14 degrees celsius on that day and standing outside, waiting for 30 mins was frustrating. The representative at the desk was not at all apologetic. Otherwise, I was happy with the service. The car was very nice, clean, and more spacious than I was expecting.

Like: Staff gave great advice where to refuel vehicle near to drop off location