The staff was very friendly. My translation document didn't have a photo, but they helped upgrade and resolve the issue. Larger cars have better visibility, and it's essential to choose a bigger car in the US.

Very good

The car i was provided at pick up was not the same as what I booked online. The car turned out to be dirty and alignment was very wobbly during the first three days of drive. I took the hassle to drive back to Orlando airport to swap the car because I felt very unsafe. Then advantage rent a car gave me another car as replacement, but then the car still not as clean as I expected, and the exterior had quite lots of scratch marks and dents (as photo shown)

Hope to receive more discounts