Service was prompt, plenty of car options to choose from, and communication throughout was smooth and easy.

Overall service was good; the car was excellent and very new. However, the process took too long, and picking up the car also took quite some time. In total, it was almost 2 hours.

The car was great, brand new- the only issue was that I had reserved a smaller vehicle since I don't like driving big ones and this was very large - all they had left. It took a long time at the rental due to the number of people in line and only a few employees at first.

Everything went smoothely. There were no additional price drops but the price was good to start. The rental company said I had rented as a foreigner and not American and I should be careful in the future. I really don't know what they meant.

The car was not the one advertised in my booking but « an equivalent car » which never look as good as what I booked. It took some time to do the paper work - and finding the car ! - at pick up Everything else was great

Washer bottle empty, 12 Volt charger did not work so we were unable to charge or use our Sat Nav. Customer service assistant, when we picked up the car, gave us incorrect information about tolls and therefore we were charged for toll fees for the whole of visit when this was not needed.

Booking was smooth and easy. Price protector did exactly what it said and our price was reduced when price drop was noticed. All booking documents received and able t print easily.