Very satisfied! Clear instructions.

The car was slightly bigger than expected and in very good condition. Nice to drive. Counter staff were very helpful and got us on our way promptly.

This is the second time using QEEQ and the service and ease of use are great.

It was not the category I booked; they downgraded the car at will.

The staff added multiple insurances without my consent even though I clearly stated I didn't want any extra insurance. The insurance cost is almost as high as the rental fee.

Previous experiences were fine, but this time in Baltimore, the attitude of a Black woman at the exit was extremely poor. Even with the rental agreement, she still demanded a passport, checked the keys, and after checking, she didn't open the barrier promptly, making us wait for several minutes. Budget should train this employee. Very dissatisfied!