The staff service was terrible. The office clerk was on a personal call, and there was nobody at the service desk outside. We waited for a long time, and eventually walked over to signal him. He responded with 'Wait a moment, my colleague will be here!' and then shut the door.

The service was quite good.

Overall okay, but there was an issue with car inspection claiming there were scratches that were already there. Still waiting for the insurance evaluation.

Good attitude, still not sure if there will be any additional charges

Pretty good, but their English isn't great, hard to understand.