Excelente

Excelente

I was a difficult costumer with loads of demands and questions and everyone was great, polite and friendly

Easy, all the filters and I to I needed. Costumer service with the chat was awesome without having to wait for an assistant... It was great: quick, smooth and friendly. 6 stars service

Car was dirty when I got it...I actually had to clean it. This car was heavily scratched and dented. There was also a cap on the back of the car that would fall and hang everytime I drove, I would have to slot it back in each and every time I parked with concern that someone would pull it out. ( I have pictures ). Upon my return, they didn't even got up from the front desk, didn't want to walk around the car to inspect that I had made zero damage, he just asked me if I filled the tank. I always rent from Avis at this location and this is the second time in a row that the car is dirty. I don't typically right reviews but this time was not acceptable. Not sure I will rent from them again.

1hr 20 mins in queue, then another 15 mins doing the paperwork. Far too long.

Car was not cleaned and tank was not fully filled . Fortunately, i've made a picture when i started driving