I initially thought that buying the comprehensive insurance on the platform would be sufficient. However, upon arriving at the store, the paperwork took nearly 40 minutes to complete, and then I was asked to pay an additional 40-plus euros for insurance. This is really frustrating; I've never encountered such inefficiency. I don't know if it's a communication issue between the platform and the rental company or some other reason. Ultimately, I decided to cancel it.

They said the fuel charge would be refunded, but it hasn't been credited yet.

Friendly

Need to improve on Vehicle Availability as offered me alternate Vehicle due to non availability

Good Service