Good service, enough counters, and fast processing speed.

They made a mistake with my order and charged me over 500. I had to show them the order to fix it and finally got the right car type.

The number of airport shuttles is relatively fewer compared to other companies, but everything else is great. The self-service kiosk for picking up the car is very convenient.

Alamo Car Rental is indeed excellent. Their complimentary shuttle bus is blue.

The counter service attitude was average because I didn't buy extra insurance or upgrade the car! They kept saying the car I booked couldn't fit my luggage. When I said 'have a try, OK?' she finally stopped talking! In fact, there was plenty of space! Returning the car was easy, and the service was good and efficient.