Although the car model was reserved in advance, we were informed upon arrival that it was unavailable. They provided their so-called equivalent model, which had a significantly different price on the QEEQ platform. If unsatisfied, the only option was to upgrade by paying more, which felt like a forced purchase.

Very convenient, self-service car pickup available, and plenty of gas stations around.

A cost-effective rental company with good service.

I rented a Jeep Grand Cherokee, but at pickup, only the Compass was available. When I asked the staff, they just said the Grand Cherokee was all rented out, and I had to choose from the available models.

1) Overall good experience 2) I was charged for tolls that I have yet to receive an itemized breakdown.

Booking process was smooth, but the price drop protector didn't work again.