Good service with some annoying hangups on europcar side

Italy

Reviewed: Wed, Jun 5, 2019

About Keddy by Europcar: 8.3 /10

I was charged 36€ extra for no reason I am yet to discover, impossible to get them on the phone and rectify the problem

About QEEQ: 8.0 /10

All fine so far

Keddy by Europcar

Milan

Italy

Economy | Renault Clio or similar

1 days rental

Relevant Reviews on Keddy by Europcar in Italy

Italy

1 days rental

Mini | Fiat 500 or similar

Reviewed: Mon, Dec 16, 2019

“Excellent and superb and quick service”

About Keddy by Europcar: 9.7 /10

Excelled service! Quick and no hassle

About QEEQ: 10.0 /10

Italy

1 days rental

Mini | Fiat 500 or similar

Reviewed: Wed, Aug 28, 2019

“Bad!”

About Keddy by Europcar: 7.0 /10

We had to return the car and exchange it for a new one after one hour. Brakes were not working properly and tires needed air. The client service telephone line was completely useless. The Europcar representative that checked us in was careless and didnt explain the insurance conditions properly.

Italy

1 days rental

Intermediate Convertible | Audi A3 Cabrio Automatica - Gps or similar

Keddy by Europcar

Milan Malpensa Airport(MXP)

Milan

Italy

Reviewed: Sun, Aug 25, 2019

“Véhicule de qualité mais très endommagé. Mise à disposition très longue”

About Keddy by Europcar: 6.3 /10

Attente très longue au guichet et interminable pour sortir le véhicule du parking car véhicules garés devant et assistance de l employé débordé necessaire- plus d’une heure. sans compter trajet en bus pour le T2.Multiples rayures et dommages mais bonne qualité du véhicule. Courtoisie du personnel mais vraiment beaucoup trop long en plus en dimanche et à 11h du matin! Le plus : possibilité de retourner le véhicule au terminal

About QEEQ: 8.0 /10

K.Fleming

Italy

1 days rental

Mini | Smart Forfour or similar

Keddy by Europcar

Naples International Airport(NAP)

Naples

Italy

Reviewed: Mon, Aug 19, 2019

“Thankyou for making our car booking experience a breeze!”

About Keddy by Europcar: 9.0 /10

Car was fairly new, but had some damage, and a few damaged panels had to be pointed out to staff. Car also had no water in the screen washer reservoir. Staff were great and helpful. No issues whatsoever.

About QEEQ: 10.0 /10

Had doubts about booking through Easyrentcars.com after reading reviews but went ahead and booked. Smooth process and no issues whatsoever. Got the best price on the Internet. Thanks!