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Was not given the car I booked and paid for. The one I got I had to return due to faults.

Reviewed: Thu, Apr 18, 2019
About Keddy by Europcar: 8.0 /10
I booked a 7 seater car as I had 6 people in our party. I was given a long wheel base 9 seater mini bus. As soon as I drove it it was clear that the brakes needed repairing. I went straight back into the office but the representative had gone and closed up. I phoned the next day but no answer and finally got through the following day and returned the vehicle, not for a 7 seater as booked but another large minbus. Where we were staying in Rome this was a real problem as we couldnt get the van on the driveway. Please, if someone books a people carrier can you not give them a large bus which struggles to park or get down very narrow lanes. Thank you
About QEEQ: 10.0 /10
Good
Full Size Van | Volkswagen Caravelle or similar

Relevant Reviews on Keddy by Europcar in Italy

H.Sidhu

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Mini Van | Renault Trafic or similar
Reviewed: Wed, Nov 9, 2022
“Smooth process”
About Keddy by Europcar: 9.0 /10
The car was a 9 seater and was brilliant for our trip, it was clean on arrival. The only thing is the car park is very tight, apart from that all was smooth.
About QEEQ: 10.0 /10

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Luxury SUV | Audi Q5 Hybrid Automatic-hybrid or similar
Reviewed: Mon, May 16, 2022
“not a good experience”
About Keddy by Europcar: 4.0 /10
they have given us the wrong drop off location even though we hav asked for it and confirmed by the staff however, the location was 45 min away from where we requested the drop off and staff said that qeeq designated the drop off location. the car was damaged in several locations around the body

MARCO

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Economy | Peugeot 208 or similar
Reviewed: Mon, Dec 20, 2021
“Perfect car and service”
About Keddy by Europcar: 6.0 /10
Unfortunately Covid has affected rental business, there are less choice of cars, winter tires where not yet installed, or allocated to companies with fleet. The check in was managed by one person alone that was doing his best, but the process took long. Keddy / Europcar is till a top rental and their cars are very often in perfect conditions, as was mine. MIlan Linate has moved the parking of the rentals in a different tower and you need to get two elevetors and pass through a bridge. Not easy, and a long way to walk.
About QEEQ: 8.0 /10

Jan the Man

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Mini | Smart Forfour or similar
Reviewed: Thu, Jul 4, 2019
“Super Sardinian Smart 4”
About Keddy by Europcar: 9.7 /10
We were quite impressed with the smart4. At interns of performance and space. The Europcar staff on pick up and drop off were very helpful, friendly and professional. Could not fault them. Excellent value for money and would recommend
About QEEQ: 8.0 /10

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Wagon | Renault Megane Estate or similar
Reviewed: Sat, Apr 27, 2019
About Keddy by Europcar: 3.0 /10
we got and old 500l Fiat (more than 60.000km and a lot of small damages very poor engine ), not the expected wagon we reserved
About QEEQ: 8.0 /10

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