Easy to rent

Great service, friendly staff.

Car exceeded expectations, Staff were extremely helpful and friendly, the whole process was swift and efficient

As a booking platform cannot get any better, was simple smooth easy to navigate. Flight was delayed, emailed customer service and they responded super quick and made contact with the car hire facility in my destination Airport to inform them of my delayed arrival.

Very long pick up line at the airport which really delayed the pick up of the car. Counter was fully staffed but it too many customers at once to handle

“Car” a lot bigger than expected - given a Fiat Ducato (9 seats) rather than the advertised VW Caravelle (7 seats) “or similar”. In my view 9 seaters should be in a different category - unbelievable that something like a Ford Galaxy is in the same set of ACRISS/SIPP codes as a massive Ducato! Asked but they did not have any smaller 7 seater available. Very challenging to drive and park due to the excessive size. Long wait in queue at pickup, but staff friendly and to their credit they didn’t do a hard sell on extra insurance when I explained I already had other excess cover. Also good that they didn’t try the usual hire company trick of trying to charge for spurious damages on drop off (it already had a lot of existing scratches)

The initial pick up took forever, which was made worse by the heat, the first car we were offered was in a terrible condition and the staff were so unhelpful