Overall, very satisfied with the service. QEEQ customer support response was quick and professional. The Rome airport branch was easy to locate by following the carrental signs. The car pickup process involved no upselling; the car provided was new with only 7000 kilometers on it. The trunk was much larger than a Golf. The return process was efficient; just had to sign and leave. Paid a €200 deposit on pickup, which has not been refunded yet.

The car exceeded expectations; it was relatively new, high-end, and comfortable. However, finding the car rental counter at Rome Central Station was difficult. Note that it is located on the left side of the station facing the front, in section 24 where all the car rental counters are lined up.

The car was what I expected. The pickup and drop off processes were very quick, smooth, and seamless. The

We often use Sicily By Car while we fligh every 3 à 4 weeks to Pisa or Florence.

Long queue at pick up. Instruction on pick up location in Milan airport could be more detailed .