The staff at the Florence city center had terrible attitudes and were impatient. No one assisted us with the car inspection during pickup. When returning the car at Bologna airport, the signs were unclear. We drove to the airport's arrivals parking, went inside to ask for directions, and wasted another 20 minutes to finally find the return location. There were many customers, but only one staff member was available.

The queue was quite long, which is normal in Italy due to low efficiency.

They misled me into adding extra charges.

Renting a car in Italy with Avis comes with unknown fines. There were also some issues when picking up the car. Every time I returned the car, there were additional fees, and quite a few of them. They never gave me the car I wanted; it was always something similar, but not what I asked for. Overall, not a great impression. I definitely won't rent from them again, at least not in Italy.

It's was very great to take a car and go through all Amalfi coast. Car was for me and my girlfriend, so we satisfied totally.

Very quick to find a car.