car rental was handled by Fox Car Rental, apparently they are partners. The service counters are fully staffed, I didn't need to wait in a queue. This was improved from few months ago where there was only 2 staff handling so many people queueing. But beware of taking the options at the counter. Road toll are not really necessary around Seattle for leisure trip. there's alternative routes

pretty good.

The service staff was very friendly. The first car reserved for me wasn't cleaned, and the second one couldn't be found, so they upgraded me to a small SUV for free. Although it wasn't cleaned yet, an employee promised to take care of it immediately, and within 3 minutes, he brought the freshly cleaned car to me. Since I returned the car 12 hours ahead of schedule, I couldn't get the invoice on-site, but received it via email the next day in PDF format.

Counter staff kept trying to sell expensive add-ons with vague explanations. Became somewhat surly when refused. Car's 12 volt plugs were inoperative. Cell phone ran out since it could not be recharged. I mentioned this on return but attendant could not understand my comments.