Never again with thrifty

It's okay, but the car is too small.

The service attitude was average, but since it was nighttime and there weren't many people, there was no waiting in line.

The price is affordable. When picking up the car, the staff recommended this new car that had only done 291 miles. I drove over 3800 miles, and it was great. Returning the car was very quick and convenient, located in the first-floor parking lot.

I thought adding an additional driver would be a simple process but ended up getting quite complicated as one of the staff members didn't know what to do. It ended up being a simple note on the receipt to say the car was attached. Not sure what the issue actually was but took over 20 minutes to resolve. Bit of an inconvenience but would expect all staff to be able to deal with pretty simple issues. Car was great and really like the idea that I get to choose my own car out of 7 or 8 options although no Jeep Patriot. We did get a brand new Ford Escape though so no complaints

Simple process couldn't have been smoother

Like: Staff were super friendly, especially at the car pick up desk. Ms. Julie and Ms. Barbara at the Orlando International Airport car pick up desk went above and beyond to help me out.
Dislike: I had to exchange cars 3 times due to several problems, but finally got a nice car and was my problems were solved.