Nice and smooth

Sales stuff offered several upsale options, all declinedhowever apeared in invoice and was chrged another 200$ which was quite surprising

Only one member of staff on during a busy time led to long queueing time and then when arrived, had run out of the vehicle type I'd paid for. Had the option of an electric car or a minivan.

Good

No hassle experience. The Chevrolet Equinox was a great vehicle to drive and was in very good condition, almost new. The 'Blind Zone alert feature on the side view mirror while changing lanes was really great and helped a lot. The pick-up and Drop-Off process was very quick and efficient. Especially the drop-off was very smooth and efficient that it took less than 3 minutes to finish, even with some charges added for fuel level being less. Had an issue with 'Change Engine Oil Soon' warning on the dash board after 5 days of usage as it was time for oil change. Contacted both customer service on phone and Budget physical location in Lafayette, IN. I was told to continue with driving the vehicle, though I was not comfortable.