a good price but limited help/communication

S.Efremov

Italy

Reviewed: Wed, Dec 27, 2023

About SURPRICE RENT A CAR: 8.0 /10

You did not provide enough details about the shuttle from the airport. As a result I had to get a taxi (30 Euro) and on top of that I've lost my jacket in the taxi. I understand the loss is my own responsibility but it took me a while to find a way to the vehicle and I was really tired after the flight. On the way back I already knew the exact location and I knew that a free shuttle bus was circulating between the airport and the vehicle drop off. This information was crucial to the booking.

Small Crossover | Fiat 500x or similar

10-day rental

Relevant Reviews on SURPRICE RENT A CAR in Italy

Madge Walter

Italy

1 days rental

Reviewed: Sun, Apr 28, 2024

About SURPRICE RENT A CAR: 2.0 /10

Wanda Copperfield

Italy

1 days rental

Reviewed: Sat, May 4, 2024

About SURPRICE RENT A CAR: 10.0 /10

It was pretty good, no queues upon arrival. The process started right away. I had seen comments about a 3-hour wait, but that was not the case. The prices were very affordable. They did try to sell insurance, but you just need to say no if you don't want it. The staff was decent, understood we didn't need insurance and didn't push it. I didn't notice any racial discrimination as some comments suggested. Everybody finds their own car, and it seemed like they didn't have a lot of staff. Everyone got SUVs, including the white person in front of me. The deposit was 1,200 euros, but it was just a deposit, without charges. The car return inspection was smooth, and we got our deposit back without issue. I was a bit worried after reading the comments, but everything went smoothly, and the car was in good condition.

About QEEQ: 10.0 /10

Stanford Garcia

Italy

1 days rental

SURPRICE RENT A CAR

Milan Malpensa Airport(MXP)

Milan

Italy

Reviewed: Thu, May 9, 2024

About SURPRICE RENT A CAR: 2.0 /10

About QEEQ: 10.0 /10