a good price but limited help/communication

1. They made various excuses to refuse handing over the car, only to finally reveal that we were forced to buy their full insurance. Beware! Beware! Beware! 2. Booked a FIAT 500X or equivalent, but couldn’t find a single one in the entire depot. The first car they gave us was an Opel Mokka with visible collision dents all over, and the right front wheel arch was even damaged to the point of leaking air. How am I supposed to trust this car for long trips? 3. After switching to another Mokka in slightly better condition, they rented the same car to someone who arrived an hour later right in front of us... Are you kidding me? Who else should I complain about if not you? 4. This is a 100% shady business. If the rental platform continues to allow this company to deceive future customers, it might as well prepare to shut down for good.

Extremely frustrating, they forced additional sales. After an accident, they charged 1200 euros but refused to provide a repair list.

The full insurance purchased from Zuzuche was not recognized, so I had to buy full insurance again. The reserved car was given away by the system, and eventually, I got a manual transmission vehicle.

That wanted to sell their insurance too much. Even though I said that I already have a full cover from Qeeq, they've been saying that it won't cover anything so I have to get theirs.

Excellent