Was hassle free, no long waits, great service and was an excellent and clean vehicle .

The service was excellent, and exchanging cars was very convenient. Although there were many people in line, they had three service counters, making the process efficient.

The person checking us in (Valerie) was courteous and professional. She offered us an upgrade which we took her up on (FC or IC?). We had the choice of a fast car, a Toyota Camry or Van. As a family we decided on the Chrysler Pacifica which was a modern van and great to drive.

Emails about the booking, receipt, etc were accurate and timely.

Like: Service is good
Dislike: When I collected my car,I was given a yellow slip and was not told to check on condition of my car and I drive off. When I return car,service staff told me scratches at bumper n it was not stated on the yellow slip. I explained that the sales staff did not mention to me that slip was for checking purpose and he did not tick or circle that bumper scratches portion and ask me to drive off. However ,ur staff told me it was ok and you will check and make refund for my deposit 5 days after I return car. Till now I havent receive my deposit. Hope I will receive by next week.Thank you.