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+1-8007618913
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+44-2035140670
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Live chat Email us Service Code: 6797133224
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Ups and downs

Reviewed: Mon, Aug 22, 2022
About Budget: 9.0 /10
Budget initially said we hadn’t paid for the vehicle and refused the booking without bank proof. We were on the other side of the world from home and had none. Eventually they contacted the booking agent who was at fault and agreed it was fully paid.
About QEEQ: 8.0 /10
Not good as they had not informed Budget that we had fully paid at the time of booking in the UK! It was sorted out after a very stressful morning.
Reply by Qeeq:
We are sorry to learn you have unhappy experience. Your booking was prepaid and the rental location should have the information in their system. We will forward your feedback to our supplier and require them to improve. We look forward to serving you better next time.
Large SUV | Chevrolet Suburban or similar

Relevant Reviews on Budget in United States

Steward Jenkin(s)

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Reviewed: Sat, Aug 31, 2024
About Budget: 8.0 /10
The staff at the rental company were really great!
About QEEQ: 10.0 /10

Hilda Freeman

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Reviewed: Wed, May 22, 2024
About Budget: 10.0 /10
Pick-up in San Francisco was smooth with no upselling. Received the invoice just minutes after returning the car in Los Angeles, which included an additional $18 for toll fees. The deposit was canceled within a few days. Very good service.
About QEEQ: 10.0 /10

Bishop Franklin

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Reviewed: Fri, Sep 30, 2022
About Budget: 8.0 /10
Satisfied

King Ford

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Reviewed: Thu, Aug 23, 2018
About Budget: 2.0 /10
Unnecessary charges, extremely irresponsible service

Lionel Pope

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Reviewed: Wed, Jul 13, 2016
About Budget: 8.0 /10
The service was quite enthusiastic. Seeing that we had a large group, they upgraded us to a larger American SUV for free. Overall, it was just okay since we only borrowed the car for one day and nothing particularly stood out. We didn't realize the shop closed at 11 PM when we rented the car. When we returned the car, it was already past 11 PM, and there was no one at the shop. The 24-hour hotline was also unresponsive, so we had to return the car the next morning. That night, we had to park the car at the hotel, which was quite expensive given New York's high parking fees!

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