It took nearly 45 minutes to wait in line at the Avis counter in Charlotte Airport for processing the car pickup, and when I went to get the car, I found out it had already been taken by another customer. I had to go back to the counter to handle it again. The work efficiency is truly disappointing.
No upselling throughout the process, provided a brand-new SUV with the latest features. However, the gas tank is quite small, only 400 miles capacity. This location struggled with efficiency during peak flight times; waited for an hour and a half without a car, and it seemed they ended up buying new cars at the last minute.
Even though I purchased the domestic additional full coverage insurance, the staff still forced me to buy insurance, including fees like airport parking.
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
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Know More about Charlotte Airport Car Rental
Pay for Car Rentals with Crypto