Fantastic

There was a little mix-up at first; there was no car in the A12 spot, so I just went back to the little booth, and they reassigned me to another car. It was very smooth.

It was easy and affordable! I highly recommend them!

I have to mention Sandra. One of the most professional car rental desk staff I've encountered and I encounter a lot. She was very upbeat and friendly but with great professionalism. I got a car that was better than what I expected and the vehicle handled great. The return experience was less than purfect but that is largely did to the way Orlando airport parking is structured. Receiving staff were prompt and professional. Thank you Sandra and Budget team. 5 stars.

Very good taste and service as usual.

Counter staffs was helpful and give good advises etc

San Francisco pick up was very lengthy. We waited over an hour to be served due to high demand, low number of staff and low number of vehicles available. When we were eventually served we were told our booking was not for that location despite my reservation stating it was. I specifically chose that location being within walking distance of our hotel. We were told the car was the other side of San Francisco so ended up getting a taxi there. When we eventually arrived we were dealt with very quickly though. There is obviously a problem with the on line booking system in addition to organisation at the local branch in San Francisco.