Dont contract insurance on line

Good service attitude, quick pickup and return process.

The car rental company's customer service aggressively pushed insurance. Renting a small car for 6 days required purchasing insurance worth over $137, which is more than double the rental fee. It took nearly three hours to finally get the car.

The lady at the counter seemed unfamiliar with the process and made several mistakes, which made the car pickup process very slow. Later, a younger staff member came, and things moved much faster. They didn't have a Kicks or similar SUV model, gave me an SUV instead, which was disappointing.

The service was excellent. The car we got on the first day had issues, so they immediately helped us get a brand new one, and even upgraded us to a 9-seater van!

Todo fue muy rápido y con excelente atención, solo que me ofrecieron un seguro de cobertura total en el mostrador (no lo contrate) debido a que en mi reserva con qeeq agregué cobertura total.