MEX CAR RENTAL REVIEWS

Smooth service

The car pickup process was very slow, likely because it's a local small company. We often rent cars from various companies, but returning the car at this company was extremely slow. The car we were given had poor engine performance and no rearview camera. It's the first time we've rented a car without a rearview camera. When we were handed the car, we did a quick inspection of the exterior and drove off. Upon returning the car, they claimed we damaged the sun visor and asked us to pay. We didn't even use the sun visor during our two-day rental, but they insisted we compensate them. Being a small company, you'd better be cautious when renting here.

Tuve que volver a crear una nueva reserva porque no se puede extender contrato

Todo bien deberían dejar comprar seguro mientras no se recoja el vehículo

This is my second time renting from this company, and overall, it was great. The process from pickup to return was quick, and there were no hidden charges.

I barely had to wait when I arrived at the store, the staff were very friendly, and we could use a translation app to communicate when there was a language barrier.

It's okay.

The car pickup process was too slow; I had to stand and wait for an hour with no air conditioning or seating.

Overall okay, but Mexico's road conditions are average. Highways have frequent and expensive tolls, so remember to avoid toll stations.

Very satisfied.

The service was good and English communication is available.

Satisfied

La experiencia fue excelente y todo fluyó a la perfección, la chica del mostrador fue perfecta

Funcionó todo de maravilla

It's basically fine.

The overall service attitude was quite good, but there were two issues: 1. They try to upsell insurance during pickup, even if it's already included. 2. When returning the car, they intentionally blame the renter for any damages unless there is evidence it existed during pickup, which is very frustrating.

No upselling, and the service was very efficient.

The overall service was excellent. I chose full insurance on the platform, so there was no need to purchase extra insurance in-store. However, it's a bit disappointing that it's rare to get the reserved car model.

The charges were excessive, delayed by one day and charged over 400 RMB.

Great and convenient.

The price is the cheapest.

Pésimo servicio contratos engañoso y depósitos exagerados me quedo con muy mal sabor de boca

Execelente