Satisfactory - helpful staff

D.Pike

United States

Reviewed: Thu, Jan 27, 2022

About Thrifty: 7.0 /10

Counter staff were friendly & helpful The car was ok but smelled of cigarettes which I reported before I left the facility. I left my handicapped sign by mistake when I returned the car - I have tried unsuccessfully to contact the Hertz counter at the airport where I returned the car - I will be back in the next 2 weeks & hope I can retrieve it then.

About QEEQ: 8.0 /10

It was Ok - I need to talk to someone in your customer service - I paid for a year in August for what I believe was Diamond service but not sure now what I am getting For my $!

Economy | Chevrolet Spark or similar

7-day rental

Relevant Reviews on Thrifty in United States

Anonymous

United States

2-day rental

Thrifty

Kona Airport(KOA)

Hawaii - Hawaii Island

United States

Reviewed: Wed, Jan 21, 2026

About Thrifty: 10.0 /10

Really good overall

About QEEQ: 10.0 /10

Bertram Toynbee

United States

7-day rental

Thrifty

Los Angeles Airport(LAX)

Los Angeles

United States

Reviewed: Sun, Mar 2, 2025

About Thrifty: 10.0 /10

Very satisfied

About QEEQ: 10.0 /10

Bing Smith

United States

9-day rental

Reviewed: Sat, May 25, 2024

About Thrifty: 8.0 /10

The attitude was okay, but they pushed insurance sales and an extra $100 was charged. They said it was for emergency assistance in case of an accident, but we declined and still got charged.

About QEEQ: 10.0 /10