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Live chat Email us Service Code: 8227535040
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Satisfactory - helpful staff

Reviewed: Thu, Jan 27, 2022
About Thrifty: 7.0 /10
Counter staff were friendly & helpful The car was ok but smelled of cigarettes which I reported before I left the facility. I left my handicapped sign by mistake when I returned the car - I have tried unsuccessfully to contact the Hertz counter at the airport where I returned the car - I will be back in the next 2 weeks & hope I can retrieve it then.
About QEEQ: 8.0 /10
It was Ok - I need to talk to someone in your customer service - I paid for a year in August for what I believe was Diamond service but not sure now what I am getting For my $!
Economy | Chevrolet Spark or similar

Relevant Reviews on Thrifty in United States

Tyrone Tobias

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Reviewed: Sat, Aug 16, 2025
About Thrifty: 10.0 /10
The car provided was from Hertz.
About QEEQ: 10.0 /10

Beatrice Juliet

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Reviewed: Sun, Nov 24, 2024
About Thrifty: 10.0 /10
The service was great!
About QEEQ: 10.0 /10

Daisy II.

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Reviewed: Fri, Jul 13, 2018
About Thrifty: 8.0 /10
Clear explanation about the vehicle
About QEEQ: 8.0 /10

J.Cicione

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Medium SUV | Nissan Rogue or similar
Reviewed: Sat, Apr 27, 2019
“I ordered a medium size SUV and Thrifty gave me a Kia Soul- not what I wanted or needed.”
About Thrifty: 5.7 /10
The wait at Thrifty was long, over a half hour. I got a Kia Soul and I was supposed to get a Nissan Rogue or similar and this was not. I had to pay $10 extra per day to get a larger car. This was not fair. I also feel that it was false advertising because it said it was at the airport and it was not. The car I ended up with was fine but I would not use Thrifty again. Another complaint is that the clerk tried to charge me more initially than what I was quoted and only when I spoke up did he give me the price I was quoted.

K.Taylor

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Compact | Mazda 3 or similar
Reviewed: Sun, Mar 24, 2019
About Thrifty: 3.7 /10
They are horrible! was on hold for more than 30 minutes, two different days, while on my trip. Return employee was horrible and they over charged me for gas, even thought the tank was full!

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