Great if car category is available at pick up time

Very satisfied

It was okay. The staff seemed a bit unfamiliar with the process, so the wait time was a bit long.

Everything was good except for the long line.

Big shoutout to the lady outside the parking lot, she answered all our questions. When I realized I couldn't clean the front windshield, she checked again and found that the washer fluid was empty, so she refilled it for us. The only downside was the long wait at the service counter.

Like: MSP is a difficult airport to rent a car at but this time was fairly easy due to good service. The dollar people we're friendly and efficient. Booking beforehand made it a smooth process.
Dislike: When we returned the car, some of the men were just standing there watching my disabled Mom and I struggle to gather our belongings. I realize it is a cultural issue, but employees should be instructed in American values and be expected to help customers.