Satisfied

The overall process was smooth. During the off-season, there were fewer people, which meant shorter waiting times for pickup. Communication went well, and the car was in good condition.

Very satisfied.

When I arrived at the store, they used various reasons to tell me that the car model I reserved was not available, and I had to upgrade. Originally, it should have cost $500, but it ended up being $800. They said if I didn't upgrade, I would have to wait for 3 hours. Dollar company is really a rip-off. Initially, they said it was $1000. When I said that was too high and I could wait, they changed it to $800. There are too many hidden fees.

the staff at pick up were wonderful to deal with early hours of the morning it was a pleasure after a long flight friendly and helpful staff made it an enjoyable trip thanks very much to the girls at the Dollar counter