Highly recommend

Excellent

The store name does not match, the staff are very unprofessional, it’s almost deserted, there are very few car models, and it’s far from the central station!

I was charged by Alamo for roadside assistance service still, after I clearly stated I did not want the service. Only two days later I noticed extra charge on my credit card. So far I filed request for refund but have not heard back yet

Our initial booking was canceled without giving the reason. It would be good to have the reason why, when receiving cancelation email, instead of just sorry we had to cancel your reservation

The counter staff in Venice were very busy when we went to pick up our vehicle but they worked quickly to look after everybody as fast as possible. The only thing I thought could be improved would be signage directing people to the proper area to fill out the appropriate forms.

Everything at Easyrentcars worked flawlessly. We had no issues during the entire rental process. I did contact their customer service right after I booked to confirm we should expect no additional charges when picking up the vehicle. They promptly replied to me query and correctly told us what to expect.

Car was dirty has obviously been used by a smoker prior to us getting the vehicle there was cigarette as all over