Highly recommend

Had a very pleasant car rental experience. Received a brand-new SEAT, which is not yet available in the garage. Great performance, low fuel consumption, and driving in Italy was comfortable. The deposit was refunded promptly.

When picking up the car, they replaced it with another Volkswagen gasoline model without any pressure to upsell insurance. Returning the car was also smooth, and there were no claims of damage or additional charges afterward.

All the paperwork was complete, but they refused to rent to us, claiming we didn't have certification from the Italian embassy and that the translation provided by the rental company was falsified. Their attitude was terrible! Clearly, they didn't want to rent to us early at a lower rate, aiming to charge higher prices later. This is unacceptable!

The car had some damage to the inside of the trunk, and it was t documented before we left. (It was in the lining of the trunk that covered the spare tire). And they are trying to charge us an extra €290 for damages. We didn’t do this so fighting with Alamo’s customer service is proving to be difficult. Make sure to check everything inside and out. They’ll try and get you.

Super easy to book! Would definitely do it again.

Great service