Upgraded to an X3 with additional payment. The car was new and easy to drive. No thorough check was done during drop-off.

At first, they said our order didn't include third-party liability insurance and suggested we buy one. However, when we declined, they didn't push it and were very polite. The car was even upgraded for free.

HERTZ's service is not great. They tried to upsell other services at pickup, which wasted time, and the prices are high. At drop-off, they wanted to charge $175 for cleaning because there was some sand in the car. Although they didn't charge in the end after some argument, it was an unpleasant experience.

Like: This was my first time renting a vehicle through this site. This was the best decision I ever made! The cost was surprising low, compared to the other companies. There were many cars available for you to choose! There were kiosks for you to use which had a real person to help you rent your vehicle, faster than standing in line! When it was time to return vehicle, drove it in and was met by a team member and handed him the keys!! That was it! Simple and easy! EasyRentCars will be at the top of my list for every vacation! Thanks for great service!!
Dislike: I thought the whole process from beginning to end was incomparable to any other company I've worked with in the past and will only rent from EasyRentCars!

Like: Exactly the car we booked. Excellent condition with low mileage. Fully unrestricted SS Camero which was a joy to drive. A great car for the Las Vegas experience and enhanced our trip greatly.
Dislike: Nothing to complain about. All good.