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Last updated on: April 30, 2025
US$ 34/day
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95Rental Locations
26Airport Locations
Map View of Car Rental Locations in Washington
Thrifty
7.9/10
Hertz
8.1/10
AVIS
7.5/10
Dollar
7.8/10
Budget
7.8/10
Alamo
8.8/10
Shouqizuche
8.5/10
PAYLESS
6.7/10
Europcar
7.8/10
Advantage
6.4/10
National
7.7/10
Reviewed: April 25, 2025
Plane landed on time at 20:10hrs. Then it took us over two hours to clear immigration! There were 50 immigration stations, but only 7 in use. 4 x American passport holders, 1 x for wheelchair/families with young children, only 1 x for the approx 900 other passengers! Collected our bags and made our way to the Car Rental bus stop. Short journey to the Thrifty/Hetz/Avis office. The Thrifty person (from India) informed me that they had no cars...and to "come back tomorrow"! I informed him that I had pre-booked a rental and expected him to supply me with a car. He argued with me and kept saying he had no cars left. I showed him the rental voucher from QEEQ. I had great difficulty understanding what he was saying because his english was very poor. In the end he 'borrowed' a car from Hertz and transferred it onto the Thrifty rental. Several times he kept on trying to get me to add more insurance to the rental cost, even though I showed him my AXA insurance document. I added my son as an additional driver and the charge came to $231 (£174) for 15 days! He then tried to charge me for an EZpass for toll roads. The whole rental experience with this person at the Thrifty desk at Dulles Airport was terrible. I feel I have been conned and over charged. I went onto the Thrifty website and a few other people have had bad dealings with this person.
Reviewed: October 21, 2024
When I arrived in the evening, they told me there were no cars available, and they could only provide an electric vehicle. If I felt uncomfortable with that, I could come back the next morning to exchange it for a gas-powered car. When I told them in advance that I needed to drive this car 300 miles to New York, the electric vehicle only had a range of 230 miles. They were evasive when asked about the charging time and range details. The next day, when I went to swap the vehicle, they acted as though it was completely justified to have already closed the transaction for the electric car. It was only after asking for their manager that they reluctantly gave me a very worn-out Toyota Corolla. On top of that, they claimed the electric car wasn’t fully charged when returned and tried to impose additional charges.
Reviewed: August 25, 2024
Easy process. This is my second time renting a car in the US.
Reviewed: October 2, 2024
Staff pretty clueless but luckily the manager was there and he was on top of things
Reviewed: April 5, 2025
The customer service agent was quite helpful, gave me an upgrade when my iPhone 15 charger that I could have used for the multimedia in the first car was not compatible with it.
Reviewed: December 5, 2024
Currently satisfied. There was an issue with the navigation causing me to take a wrong exit and go onto a toll highway. Not sure how the epass processing fee will be charged. Other than that, everything is fine. No upselling encountered so far, and I have yet to see if there will be any unreasonable charges later.
Reviewed: October 8, 2024
AVIS offers almost no service, lacks enthusiasm, and does not resolve any issues.
Reviewed: December 5, 2024
The store staff tried to upsell. The first car provided was the same model as reserved but had many scratches. Upon request, they reluctantly replaced it with a Korean car.
Reviewed: November 22, 2024
Convenient for returning the car in different locations, with reasonable and fair pricing.
Reviewed: September 26, 2024
El auto estaba de maravillas la atención muy buena ha sido una de las mejores experiencias en todos los viajes que he hecho
Reviewed: June 8, 2024
Customer service added car insurance without my consent, causing me to purchase duplicate insurance, and they refused to refund.
Reviewed: August 10, 2024
Alamo transferred the operation to Nationals and provided me with a Hyundai SUV. There was also a Dodge SUV available, but to save on fuel, I chose the Hyundai.
Reviewed: September 4, 2022
I was a little apprehensive booking my car from Alamo since I'd never used them before. I couldn't have asked for a smoother pick up and drop off process. Both took 5-10 minutes, which was ideal (both happened during the summer, so presumably high season). Car was in perfect condition (2.5k miles, so basically new) and I had no problems at all. Will use again!
Reviewed: October 20, 2019
Got a very nice car, above what I booked. Really made my trip more fun, can recommend asking for a Jeep Wrangler!
Reviewed: July 5, 2018
Hardly any waiting in line, and the service attitude was great.
Reviewed: June 25, 2019
We reserved a SUV midsize. When we arrived in Baltimore we were told they did not have one. I booked about a month in advance for a 1 week trip. The worst part was that water leaked on my foot/leg n the passenger side. I have lymphoma/lymphedema and have to keep my left leg wrapped. Impossible to do due to water leakage. :-( so my leg swelled.
Reviewed: February 8, 2019
Provided by local Advantage service, the car rental and return process was smooth and simple. No upselling. Great value for money.
Reviewed: January 4, 2019
Europcar is a small rental company with limited vehicles and unreasonable charges. They ignored multiple attempts to resolve issues during the rental period!
Reviewed: December 27, 2018
Not bad, both the pickup and return were very quick.
Reviewed: October 28, 2018
The rental company had few people, so picking up the car was quick. The model I initially booked was unavailable, so they provided a replacement when I picked it up.
Reviewed: September 11, 2018
Like: Made on-the-spot accommodations that were more suitable for the seniors traveling with me.
Reviewed: July 3, 2018
The pickup time was too long, the waiting time was excessive
Reviewed: April 11, 2018
Pick-up and return was okay, there was a shuttle right outside the airport, and the counter line was short. However, they overcharged me for gas (even though I returned the car with a full tank), which took a while to resolve. At pick-up, I was informed that the booked car didn't have supplementary liability insurance, which is essential in the US as it's needed in case of an accident. QEEQ's customer service confirmed this. I recommend QEEQ to alert customers about necessary insurance upfront. I also had to buy a 5-day ezpass for tolls, but only needed it for one day on the Washington-New York route. This wasn't clearly explained by QEEQ's customer service.
Reviewed: September 11, 2018
Like: Price for rental was reasonable and we got excellent gas mileage!
Dislike: Car wasn't washed when we got it.
Reviewed: November 23, 2017
It was really unsatisfactory. The rental company made an error with the return location and charged extra for returning the car to a different location.
Reviewed: June 16, 2016
The rental process is simple, and the staff are diligent and friendly.
