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Last updated on: April 30, 2025
65Rental Locations
12Airport Locations
Map View of Car Rental Locations in Montreal
Routes
4.0/10
Budget
8.4/10
AVIS
8.0/10
Thrifty
7.7/10
Alamo
9.4/10
Hertz
8.8/10
Dollar
8.9/10
Discount Car & Truck Rentals
8.0/10
ACE
8.4/10
National
9.3/10
E-Z RENT-A-CAR
6.8/10
Enterprise
10.0/10
Reviewed: January 2, 2025
The car was not correct! I booked and paid for a foord explorer 7 seater or similar but only got a Jeep 6 seater. Not the same and I paid extra for 7 seater! I went back to ask the budget cars rep and he said it was a 7 seater. But it was not and they would not check it over and said there was no more cars. We had to then pay for uber trips for the 7th passenger! This is no acceptable when I booked well in advance a 7 seater for 7 passengers.
Reviewed: September 24, 2024
Prices are bit higher. Overall good experience..good services...well behaved well managed.. Thanx...
Reviewed: July 4, 2024
Fue desalentador cuanto menos, por no decir frustrante. Alquilamos un coche Tesla con mucha ilusión porque queríamos probarlo. Al llegar el coche no estaba disponible. Nos dijeron que el usuario anterior no había devuelto la llave, pero que en 20 minutos la tendríamos. Decidimos esperar. El tiempo pasaba, el coche ni siquiera estaba allí (eso nos hace pensar que mintieron). Al final decidimos coger otro coche por no retrasar más el viaje. Tardamos 1 hora finalmente en salir de allí y nos llevamos un coche que nos desagradó enormemente, por no decir que era de combustible y gastamos el doble, no tenían tampoco ningún eléctrico disponible. Un fiasco!
Reviewed: October 27, 2024
The wait time was extremely long, almost 1.5 hours. Initially, there was only one staff member, and as the queue grew longer, they slowly added two more service personnel.
Reviewed: October 24, 2024
The scheduled pickup was at 1:00 PM, but I didn’t get the car until 3:35 PM. The store said the car wasn't available and I had to wait, which ended up being more than 2 hours, significantly delaying my plans.
Reviewed: June 20, 2024
The provided phone number was not answered, and there was no professional customer service.
Reviewed: November 10, 2024
No sales push, great service, and the car provided was in excellent condition.
Reviewed: October 9, 2024
You can check in online while queuing. The staff at the store was very nice and simply confirmed with me whether I had purchased insurance before proceeding with the final payment for the rental without any upselling.
Reviewed: August 12, 2024
The service was excellent, I requested a smaller SUV and was told to pick whichever I liked.
Reviewed: August 9, 2024
The front desk staff had a great attitude and even upgraded my vehicle.
Reviewed: November 4, 2024
Attente un peu longue pour la prise du véhicule. Attribution dans l'ordre d'arrivée. Mais nous avons bénéficié d'un surclassement et nous avons pu avoir le véhicule bien plus tôt que l'heure prévue.
Reviewed: April 27, 2024
If there is any damage on the car, remember to take photos, definitely remember.
Reviewed: February 24, 2024
The Dollar rental service was quite disappointing. They downgraded my vehicle at first and then asked for additional fees, which I refused. They didn't mention additional insurance during the process, but it was included on the receipt they printed. It's been a long time since I rented a car abroad, so I thought it wouldn't be added if it wasn't mentioned. I signed the document based on that assumption.
Reviewed: April 12, 2021
Very nice, got a mazda 3 sports 2020, very good condition
Reviewed: September 1, 2020
Le véhicule de location était en mauvais état et avait une odeur très désagréable. Il a été changé pour un modèle olus petit et sale intérieurement. J'ai du nettoyer les vitres. A la restitution du véhicule, j'ai été chargé deux fois ainsi que le carburant alors que j'avais fait le plein...
Reviewed: August 10, 2020
Very helpful agent at both pick-up and drop-off. Thank you !
Reviewed: August 3, 2020
Wish they had after hours key drop off. You can only return the car during business hours
Reviewed: March 12, 2020
On the outgoing recording it started to wait at DOOR 9 Montreal airport. I did...I saw the van loading up people at door 7. If it wasn't because I raced out to the van, he would of gone off with out me. The gentleman at the counter was kind, but didn't greet me. He didn't even look me in the eye. He spoke a little too fast as in he had been repeating the same thing all day, but for me it was the first time I'd heard it. The whole process was quick and painless however. The car was outside and apart from giving me a faint direction on where the car was, I had to guess. I was told to press on the emergency button on the key to "hear" where the car was. The car was clearly cleaned in a rush. I understand Montreal had snow on the ground, but it looked like it had just been cleaned over with a dirty rag on the outside. The carpets were still a bit wet from somebody getting in and out of the car. The car was amazing. I am even interested in looking into it further. Great car, great mileage. The drop off was easy, except there was nobody outside directing where the cars and I had to take a guess what to do. Then I waited for over 10 minutes for somebody to come out and he didn't even noticed I was standing there in the 5C weather. Then I took the Navette back to the airport with a lovely gentleman.
Reviewed: September 11, 2019
Personnel are nice but check-in process is confused and chaotic. Personnel are nice but do not explain the difficulty of getting and returning a vehicle given the underground parking and storage. The vehicle itself was not well maintained. The "change oil soon" light was on when we first got it. The windshield wiper liquid was empty. The low tire pressure indicator was on within a few miles of leaving the location. The return attendant knew that this was a false alarm when I returned the car. I wasted $10 putting air in one tire every time the indicator came on. All in all this location needs some intense training.
Reviewed: November 10, 2019
Really easy to check-in/out and we had a great experience driving but we were so desappointed to see the extra fee they made us pay at the end.
Reviewed: September 10, 2019
The car was excellent, big, extremely clean (it was just been washed). The people at the counter and the drop off were friendly and very efficient.
Reviewed: July 10, 2018
Like: They were very friendly when picking up the vehicle, however they never once indicated the rules for drop off.
Dislike: At drop off that is when all the rules where expressed.. once must have this up front and written from the beginning
Reviewed: October 7, 2019
Terrible customer service. Extra charges that were not mentioned at the time of the signature of the contract. Based on YELP reviews, several people have been in the same situation.
